Generally, workers with good attitudes have stronger performance, and workers with poor attitudes exhibit less-than-superior performance. It is up to managers to monitor employee attitudes and address attitude problems such as negativity and laziness. An Employee's Attitude An attitude is based on many factors that an employee brings to the workplace. The deep roots of an employee's attitude make it hard to change.
Enter your email to reset your password Or sign up using: Sign in if you're already registered. Below are seven areas to improve employee satisfaction. Flickr Gretchen Rubin Employee attitudes typically reflect the moral of the company. In areas of customer service and sales, happy employees are extremely important because they represent the company to the public.
Satisfaction, however, is not linked solely to compensation. Sure, a raise or benefits will probably improve employee contentment, at least temporarily, but small, inexpensive changes can have a long-term impact.
The book stresses the importance of happy employees. Since the publication of this New York Times Best Seller, Hsieh has expanded his message from to a bus tour to an entire movement. On her happiness project blogGretchen Rubin, author of The Happiness Projectidentifies seven areas to improve happiness in the workplace.
While employees can tweak their habits to improve happiness, employers can also make small changes to the seven categories. A little bit of effort can lead to happy, efficient, and loyal employees. Give Employees More Control "Happiness is affected by [employee's] sense of control over their lives," says Rubin.
For instance, employers could offer alternative work schedules such as flextime or telecommuting. Today's employees have demanding schedules outside of work, and many workers appreciate a boss who considers work-life balance. Because every person's obligations outside of work are different, customized schedules are a great way to improve employee satisfaction.
Employers should also encourage employees to customize their workstations. This not only gives employees control over their work environments, but it can ease personal barriers such as back pain or eyestrain. Employees will be able to create a place they enjoy working in rather than being stuck in a bland office cubicle.
Another way to give employees a sense of control is to create employee-driven competitions such as sales competitions. These activities put employees in control of their success.
Each employee can set personal goals, and they will feel a sense of accomplishment rather than obligation. Ease Commuting Stress According to the U.
Census Bureau People feel frustrated, powerless, and stressed," states Rubin. Employers should consider ways to decrease commuting stress. For instance, employers could stagger work times to avoid heavy traffic. Review beginning and ending times and determine if the specific times or the amount of people arriving at each time can be adjusted.
In addition, review late arrival policies. If employees are severely reprimanded for arriving late, they will be much more stressed during a bad commute and will arrive at the office miserable.
Another possibility is to offer telecommuting options. This eliminates the necessity of commuting and allows employees to work where they are most comfortable. Telecommuting also has a variety of benefits for the employer such as reduced costs. Stop Wasting Time Tight deadlines are another major sources of stress for many employees.
Employers can ease this stress by freeing up more time. For instance, employers can make meetings shorter and more efficient. Consider tricks that sound silly but are actually effective such as having a meeting with no chairs.
People will be more likely to stick to the necessary agenda when they have to stand the entire meeting. Whenever possible, substitute conference calls for meetings.Abstract. This article identifies three major gaps between HR practice and the scientific research in the area of employee attitudes in general and the most focal employee attitude in particular—job satisfaction: (1) the causes of employee attitudes, (2) the results of positive or negative job satisfaction, and (3) how to measure and influence employee .
FLORIDA INTERNATIONAL UNIVERSITY Miami, Florida EMPLOYEE ENGAGEMENT: AN EXAMINATION OF ANTECEDENT AND OUTCOME VARIABLES A .
Lack of Productivity. Low job satisfaction, coupled with low employee morale equals a lack of productivity in the workplace. Again, we have basic human nature at work. While both a job and a career involve getting up and going to work in the morning, there is a huge difference in the mindset of a person holding a job and the mindset of a person with a career.
Abstract. Background: A vast number of published studies have suggested a link between job satisfaction levels and health. The sizes of the relationships reported vary widely.
Narrative overviews of this relationship have been published, but no systematic meta-analysis review has been conducted. This paper analyzes the relationship between employee satisfaction and long-run stock returns. A value-weighted portfolio of the “ Best Companies to Work For in America” earned an annual four-factor alpha of % from to , and % above industry benchmarks.